FAQs
FAQs
There is not a simple answer to this question because an applicant’s wait will depend upon the date and time you submitted the application and how many others are ahead of you. In most cases, it takes several weeks.
You may call 256-329-2201 and our secretary will be happy to refer you to the proper person. They should be able to assist you with this information. The Authority may not be able to give you an exact time frame on when you will receive housing based on where you are on the waiting list.
Yes. Persons with disabilities rank higher on the admission list. But you have to meet Social Security’s definition of a disability. Please contact the Authority office at 256-329-2201 for more information.
No. There are no provisions in our policies that allow someone with an emergency to move in before someone else. You must be determined eligible first and then you will be housed in accordance with the date and time of your application. Please contact the Authority office at 256-329-2201 for more information.
You must be 62 years of age or older, disabled or handicapped according to Social Security standards.
Unfortunately, no. Please refer to Question 5.
Please refer to Question 5.
Public Housing is owned by the Housing Authority and the Authority manages the property it leases. The ACHA owns and manages apartments in Alexander City, Alabama which are leased to low-income people on an income-based rental rate or at a flat rental rate depending on what the resident chooses.
Housing Choice Voucher housing is owned and managed by private landlords who list their property with a housing authority, who refer the prospective residents to their property. The housing authority subsidizes part of the resident’s rent to the landlord so the housing is affordable for the resident.
Yes you may. You will need to fill out an application for Public Housing and will be placed on the waiting list at the Authority.
- Drug convictions (manufacturing and/or producing methamphetamine)
- Adverse rental history (evictions)
- Lifetime sex offender registration
- Violent criminal record (within the last five years)
This list is not exhaustive. ACHA withholds the right to decide on a resident’s application on a case by case basis in accordance with established guidelines by the US Department of Housing and Urban Development and MHA policies and procedures.
- Social security cards for all members of the household
- Photo identification for all members (18 years and older)
- Marriage certificate or divorce decree, if applicable
- Proof of income
No. Smoking is NOT permitted inside any apartment on our property. ACHA is now SMOKE FREE. You must be at least 25 Feet from any door or window to smoke. See the Smoke-Free Policy that’s included as an addendum to your lease.
Public Housing is owned by the Housing Authority and the Authority manages the property it leases. The ACHA owns and manages apartments in Alexander City, Alabama which are leased to low-income people on an income-based rental rate or at a flat rental rate depending on what the resident chooses.
Housing Choice Voucher housing is owned and managed by private landlords who list their property with a housing authority, who refer the prospective residents to their property. The housing authority subsidizes part of the resident’s rent to the landlord so the housing is affordable for the resident.
The Housing Choice Voucher Program provides housing assistance for low-income families in the private rental market. Rental voucher holders select a unit from the private rental market. Rental assistance makes market-rate housing affordable. Program participants pay no more than 30% of their monthly adjusted income towards rent and utilities. The housing assistance payment subsidizes the balance of the rent to the property owner.
Yes you may. You will need to fill out an application for Public Housing and will be placed on the waiting list at the Authority.
Eligibility for a rental voucher is determined by the Alexander City Housing Authority (ACHA) based on the total annual gross income and family size and is limited to U.S. citizens and specified categories of non-citizens who have eligible immigration status. The family’s income may not exceed 50% of the area median income. Median income levels are published by HUD and vary by location. The ACHA can provide you with the income limits for your area and family size. During the application process, the ACHA will collect information on family income, assets and family composition. The ACHA will verify this information with other local agencies, your employer and bank, and will use the information to determine program eligibility and the amount of the rental assistance payment.
If the ACHA determines that your family is eligible, the ACHA will put your name on a waiting list, unless it is able to assist you immediately. Once your name is reached, the ACHA will contact you and issue to you a rental voucher.
Once your family has been issued a rental voucher, you can search the private rental market in your community for a housing unit that is decent, safe and sanitary according to Housing Quality Standards (HQS) established by HUD and the ACHA. (Request a copy of the HUD booklet “A Good Place to Live!,” to guide you in finding a unit that meets these standards.) When you have found a suitable unit and the owner agrees to lease the unit to your family under the housing choice voucher program, the ACHA will inspect the unit to assure that it is suitable. After the unit passes HQS inspection and the rent has been approved, the landlord and tenant enter into a lease for an initial term of one year. The ACHA and the landlord sign a Housing Assistance Payments Contract through which the rent is assisted on your behalf. You will be responsible for the monthly payment of the difference between the total rent and the housing assistance payment.
No. You must apply for housing assistance first and be determined eligible. Then you will be placed on the list according to the date and time of application.
A family’s housing needs change over time with changes in family size, job locations, and for other reasons. The Housing Choice Voucher Program is designed to allow families to move without the loss of rental assistance. Moves are permissible as long as the family notifies the housing authority ahead of time, terminates its existing lease within the appropriate provisions, and finds acceptable alternate housing. Under the voucher program, new voucher holders may choose a unit anywhere in the United States if the family has lived within the jurisdiction of the current housing authority for at least 12 months while receiving assistance. A family that wishes to move to another housing authority’s jurisdiction must consult with the housing authority that currently administers its rental assistance to verify the procedures for moving.
The lease is for one year. After one year, the lease is renewed on a month-to-month basis. You may vacate with a notice after the term of the lease expires. If you remain in the unit, you are recertified for eligibility and the unit is inspected for Housing Quality Standards annually.
- Social security cards for all members of the household
- Photo identification for all members (18 years and older)
- Marriage certificate or divorce decree, if applicable
- Proof of income
If you are interested, apply at the ACHA main office. You may also download a copy of the application here, fill it out and mail it or bring it by the main office.
Information for the Landlord
We serve Tallapoosa County, except for the City limits of Tallassee, Alabama.
The unit will be inspected to insure that it meets HUD Housing Quality Standards. A copy of the HQS can be downloaded here. Once the inspection is completed you will be mailed a copy of the inspection repair list, if applicable.
After the unit passes inspection and the rent has been approved, the landlord and tenant enter into a lease for an initial term of one year. The ACHA and you, the landlord, sign a Housing Assistance Payments Contract through which the rent is assisted on behalf of the tenant.L
- Maintain your property in good condition. Complete repairs within a reasonable amount of time upon request by the housing authority or tenant, 24 hours or less for emergencies. The amount of time that is reasonable depends on the nature of the problem.
- Set reasonable rules about use of unit and common areas.
- Do not enter a unit without tenant’s permission and proper notice except for emergencies or tenant requested repairs.
- Collect appropriate security deposit as directed under the program and use it only as directed by state law.
- Comply with equal opportunity requirements.
- Enforce tenant obligations under the lease.
- Expect your tenant to:
- Comply with terms and conditions of lease and Housing Assistance Payment Contract with ACHA
- Take action through District Court to evict when tenant violates the lease.
If you are interested, apply at the ACHA main office. You may also download a copy of the application here, fill it out and mail it or bring it by the main office.
Information for the Landlord
We serve Tallapoosa County, except for the City limits of Tallassee, Alabama.
Employment opportunities are posted on our website as they occur.
Each department has different hiring needs, so the length of the hiring process will vary depending on the position.
Application materials are screened for minimum requirements and then forwarded to the hiring supervisor for review, with the exception of the equal employment opportunity information. If you are selected for an interview, you will be contacted by phone or email.
- Drug convictions (manufacturing and/or producing methamphetamine)
- Adverse rental history (evictions)
- Lifetime sex offender registration
- Violent criminal record (within the last five years)
This list is not exhaustive. ACHA withholds the right to decide on a resident’s application on a case by case basis in accordance with established guidelines by the US Department of Housing and Urban Development and MHA policies and procedures.
We are accepting applications for all positions currently posted on our website. Please note that postings are open for a minimum of 10 business days and then may close at any time.
Routine maintenance work orders are associated with normal wear and tear that is not a health and safety risk. Routine work orders may also involve damages that are made by the tenant, household members, or guest.
If something needs to be fixed, don’t wait. Report the problem by calling the Maintenance Office during normal business hours. You will not be charged for repairs due to normal wear and tear. You will be charged when you, household members, or guest cause damage to your unit or appliances.
An emergency threatens someone’s health or safety and will cause a great deal of property damage if not corrected right away.
An emergency may include problems with gas, sewage, flooding, electrical, or structural (hole in floor or ceiling/roof). If you see this type of problem, call for assistance immediately anytime, day or night.
Please call the following number (256)234-5340 to request a work order: Inoperable smoke alarms and inability to secure exit doors or windows are considered an emergency; for example broken smoke alarm, knocked down doors or busted windows.
Residents reporting an emergency work order that do not receive a call back within 45 minutes should call back and leave another message.
Residents MUST leave the following information when reporting after hours or emergency work orders: Name, Apartment number and community site, a phone number or call back number, and a detailed explanation of the issue:
NOTE: ACHA can not be held responsible if phone lines or phone system is inoperable.
You will not be charged for repairs due to normal wear and tear. You will be charged when you or your guest cause damage to your unit or appliances.
Yes. In an effort to maintain the cleanliness and safety of the property, residents are required to remove trash and litter in the vicinity of their unit. Also as a resident, you are expected to keep your sidewalks, porches, and steps swept. Porches and yards are always expected to be kept clean and neat. See the Outdoor Trash and Litter Policy, the Yard Maintenance and Pest Control Agreement, and Apartment Exterior and Grounds Keeping Policy that’s included as an addendum to your lease.
Yes. ACHA residents will be assessed a fee for garbage collection. Contact our offices for more information on the day that your garbage will be picked up. ACHA would like for the residents to place all trash and food in the trash container provided by the ACHA. Make sure all trash is tied up in a bag, before placing it in the trash container. This will help our community to get rid of unhealthy insects, rodents and ground squirrels.
Help ACHA keep your neighborhood CLEAN!
No, but all vehicles must have a current license plate with a current registration and be in operating condition to remain on the property.
The Alexander City Housing Authority does not assign parking spaces. Please use common courtesy and choose an area near your apartment’s location if possible. Each resident only has ONE Parking Spot. Parking is only permitted in the designated parking areas. If you park your car on a sidewalk, in a fire lane, on the grass, or any other undesignated area, your car will be towed at your expense. Please contact you site manager if you have further questions.
No, you are not allowed to make MAJOR repairs to your vehicle on the Alexander City Housing Authority property.
When residents fail to pay rent, destroy Housing Authority property, or violate other terms of their lease agreement, the Alexander City Housing Authority may seek eviction. There are two types of eviction; a serious lease violation and nonpayment of rent. Please see our Zero Tolerance Policy; that was included in your lease.
Failure to report changes in income or family size accurately and/ or timely, destruction of Housing Authority property, poor housekeeping, fighting, or threatening the health or general well- being of other residents and staff are some examples of serious lease violations and may result in eviction. Please see our Zero Tolerance Policy; that was included in your lease.
The Alexander City Housing Authority will evict any resident who engages in illegal drug use or drug related criminal activity. Residents can also be evicted for alcohol abuse if it adversely affects their neighbors. Please see our Zero Tolerance Policy; that was included in your lease.
There is not a simple answer to this question because an applicant’s wait will depend upon the date and time you submitted the application and how many others are ahead of you. In most cases, it takes several weeks.
You may call 256-329-2201 and our secretary will be happy to refer you to the proper person. They should be able to assist you with this information. The Authority may not be able to give you an exact time frame on when you will receive housing based on where you are on the waiting list.
Yes. Persons with disabilities rank higher on the admission list. But you have to meet Social Security’s definition of a disability. Please contact the Authority office at 256-329-2201 for more information.
No. There are no provisions in our policies that allow someone with an emergency to move in before someone else. You must be determined eligible first and then you will be housed in accordance with the date and time of your application. Please contact the Authority office at 256-329-2201 for more information.
You must be 62 years of age or older, disabled or handicapped according to Social Security standards.
Unfortunately, no. Please refer to Question 5.
Please refer to Question 5.
Public Housing is owned by the Housing Authority and the Authority manages the property it leases. The ACHA owns and manages apartments in Alexander City, Alabama which are leased to low-income people on an income-based rental rate or at a flat rental rate depending on what the resident chooses.
Housing Choice Voucher housing is owned and managed by private landlords who list their property with a housing authority, who refer the prospective residents to their property. The housing authority subsidizes part of the resident’s rent to the landlord so the housing is affordable for the resident.
Yes you may. You will need to fill out an application for Public Housing and will be placed on the waiting list at the Authority.
- Drug convictions (manufacturing and/or producing methamphetamine)
- Adverse rental history (evictions)
- Lifetime sex offender registration
- Violent criminal record (within the last five years)
This list is not exhaustive. ACHA withholds the right to decide on a resident’s application on a case by case basis in accordance with established guidelines by the US Department of Housing and Urban Development and MHA policies and procedures.
- Social security cards for all members of the household
- Photo identification for all members (18 years and older)
- Marriage certificate or divorce decree, if applicable
- Proof of income
No. Smoking is NOT permitted inside any apartment on our property. ACHA is now SMOKE FREE. You must be at least 25 Feet from any door or window to smoke. See the Smoke-Free Policy that’s included as an addendum to your lease.
Public Housing is owned by the Housing Authority and the Authority manages the property it leases. The ACHA owns and manages apartments in Alexander City, Alabama which are leased to low-income people on an income-based rental rate or at a flat rental rate depending on what the resident chooses.
Housing Choice Voucher housing is owned and managed by private landlords who list their property with a housing authority, who refer the prospective residents to their property. The housing authority subsidizes part of the resident’s rent to the landlord so the housing is affordable for the resident.
The Housing Choice Voucher Program provides housing assistance for low-income families in the private rental market. Rental voucher holders select a unit from the private rental market. Rental assistance makes market-rate housing affordable. Program participants pay no more than 30% of their monthly adjusted income towards rent and utilities. The housing assistance payment subsidizes the balance of the rent to the property owner.
Yes you may. You will need to fill out an application for Public Housing and will be placed on the waiting list at the Authority.
Eligibility for a rental voucher is determined by the Alexander City Housing Authority (ACHA) based on the total annual gross income and family size and is limited to U.S. citizens and specified categories of non-citizens who have eligible immigration status. The family’s income may not exceed 50% of the area median income. Median income levels are published by HUD and vary by location. The ACHA can provide you with the income limits for your area and family size. During the application process, the ACHA will collect information on family income, assets and family composition. The ACHA will verify this information with other local agencies, your employer and bank, and will use the information to determine program eligibility and the amount of the rental assistance payment.
If the ACHA determines that your family is eligible, the ACHA will put your name on a waiting list, unless it is able to assist you immediately. Once your name is reached, the ACHA will contact you and issue to you a rental voucher.
Once your family has been issued a rental voucher, you can search the private rental market in your community for a housing unit that is decent, safe and sanitary according to Housing Quality Standards (HQS) established by HUD and the ACHA. (Request a copy of the HUD booklet “A Good Place to Live!,” to guide you in finding a unit that meets these standards.) When you have found a suitable unit and the owner agrees to lease the unit to your family under the housing choice voucher program, the ACHA will inspect the unit to assure that it is suitable. After the unit passes HQS inspection and the rent has been approved, the landlord and tenant enter into a lease for an initial term of one year. The ACHA and the landlord sign a Housing Assistance Payments Contract through which the rent is assisted on your behalf. You will be responsible for the monthly payment of the difference between the total rent and the housing assistance payment.
No. You must apply for housing assistance first and be determined eligible. Then you will be placed on the list according to the date and time of application.
A family’s housing needs change over time with changes in family size, job locations, and for other reasons. The Housing Choice Voucher Program is designed to allow families to move without the loss of rental assistance. Moves are permissible as long as the family notifies the housing authority ahead of time, terminates its existing lease within the appropriate provisions, and finds acceptable alternate housing. Under the voucher program, new voucher holders may choose a unit anywhere in the United States if the family has lived within the jurisdiction of the current housing authority for at least 12 months while receiving assistance. A family that wishes to move to another housing authority’s jurisdiction must consult with the housing authority that currently administers its rental assistance to verify the procedures for moving.
The lease is for one year. After one year, the lease is renewed on a month-to-month basis. You may vacate with a notice after the term of the lease expires. If you remain in the unit, you are recertified for eligibility and the unit is inspected for Housing Quality Standards annually.
- Social security cards for all members of the household
- Photo identification for all members (18 years and older)
- Marriage certificate or divorce decree, if applicable
- Proof of income
If you are interested, apply at the ACHA main office. You may also download a copy of the application here, fill it out and mail it or bring it by the main office.
Information for the Landlord
We serve Tallapoosa County, except for the City limits of Tallassee, Alabama.
The unit will be inspected to insure that it meets HUD Housing Quality Standards. A copy of the HQS can be downloaded here. Once the inspection is completed you will be mailed a copy of the inspection repair list, if applicable.
After the unit passes inspection and the rent has been approved, the landlord and tenant enter into a lease for an initial term of one year. The ACHA and you, the landlord, sign a Housing Assistance Payments Contract through which the rent is assisted on behalf of the tenant.L
- Maintain your property in good condition. Complete repairs within a reasonable amount of time upon request by the housing authority or tenant, 24 hours or less for emergencies. The amount of time that is reasonable depends on the nature of the problem.
- Set reasonable rules about use of unit and common areas.
- Do not enter a unit without tenant’s permission and proper notice except for emergencies or tenant requested repairs.
- Collect appropriate security deposit as directed under the program and use it only as directed by state law.
- Comply with equal opportunity requirements.
- Enforce tenant obligations under the lease.
- Expect your tenant to:
- Comply with terms and conditions of lease and Housing Assistance Payment Contract with ACHA
- Take action through District Court to evict when tenant violates the lease.
If you are interested, apply at the ACHA main office. You may also download a copy of the application here, fill it out and mail it or bring it by the main office.
Information for the Landlord
We serve Tallapoosa County, except for the City limits of Tallassee, Alabama.
Employment opportunities are posted on our website as they occur.
Each department has different hiring needs, so the length of the hiring process will vary depending on the position.
Application materials are screened for minimum requirements and then forwarded to the hiring supervisor for review, with the exception of the equal employment opportunity information. If you are selected for an interview, you will be contacted by phone or email.
- Drug convictions (manufacturing and/or producing methamphetamine)
- Adverse rental history (evictions)
- Lifetime sex offender registration
- Violent criminal record (within the last five years)
This list is not exhaustive. ACHA withholds the right to decide on a resident’s application on a case by case basis in accordance with established guidelines by the US Department of Housing and Urban Development and MHA policies and procedures.
We are accepting applications for all positions currently posted on our website. Please note that postings are open for a minimum of 10 business days and then may close at any time.
Routine maintenance work orders are associated with normal wear and tear that is not a health and safety risk. Routine work orders may also involve damages that are made by the tenant, household members, or guest.
If something needs to be fixed, don’t wait. Report the problem by calling the Maintenance Office during normal business hours. You will not be charged for repairs due to normal wear and tear. You will be charged when you, household members, or guest cause damage to your unit or appliances.
An emergency threatens someone’s health or safety and will cause a great deal of property damage if not corrected right away.
An emergency may include problems with gas, sewage, flooding, electrical, or structural (hole in floor or ceiling/roof). If you see this type of problem, call for assistance immediately anytime, day or night.
Please call the following number (256)234-5340 to request a work order: Inoperable smoke alarms and inability to secure exit doors or windows are considered an emergency; for example broken smoke alarm, knocked down doors or busted windows.
Residents reporting an emergency work order that do not receive a call back within 45 minutes should call back and leave another message.
Residents MUST leave the following information when reporting after hours or emergency work orders: Name, Apartment number and community site, a phone number or call back number, and a detailed explanation of the issue:
NOTE: ACHA can not be held responsible if phone lines or phone system is inoperable.
You will not be charged for repairs due to normal wear and tear. You will be charged when you or your guest cause damage to your unit or appliances.
Yes. In an effort to maintain the cleanliness and safety of the property, residents are required to remove trash and litter in the vicinity of their unit. Also as a resident, you are expected to keep your sidewalks, porches, and steps swept. Porches and yards are always expected to be kept clean and neat. See the Outdoor Trash and Litter Policy, the Yard Maintenance and Pest Control Agreement, and Apartment Exterior and Grounds Keeping Policy that’s included as an addendum to your lease.
Yes. ACHA residents will be assessed a fee for garbage collection. Contact our offices for more information on the day that your garbage will be picked up. ACHA would like for the residents to place all trash and food in the trash container provided by the ACHA. Make sure all trash is tied up in a bag, before placing it in the trash container. This will help our community to get rid of unhealthy insects, rodents and ground squirrels.
Help ACHA keep your neighborhood CLEAN!
No, but all vehicles must have a current license plate with a current registration and be in operating condition to remain on the property.
The Alexander City Housing Authority does not assign parking spaces. Please use common courtesy and choose an area near your apartment’s location if possible. Each resident only has ONE Parking Spot. Parking is only permitted in the designated parking areas. If you park your car on a sidewalk, in a fire lane, on the grass, or any other undesignated area, your car will be towed at your expense. Please contact you site manager if you have further questions.
No, you are not allowed to make MAJOR repairs to your vehicle on the Alexander City Housing Authority property.
When residents fail to pay rent, destroy Housing Authority property, or violate other terms of their lease agreement, the Alexander City Housing Authority may seek eviction. There are two types of eviction; a serious lease violation and nonpayment of rent. Please see our Zero Tolerance Policy; that was included in your lease.
Failure to report changes in income or family size accurately and/ or timely, destruction of Housing Authority property, poor housekeeping, fighting, or threatening the health or general well- being of other residents and staff are some examples of serious lease violations and may result in eviction. Please see our Zero Tolerance Policy; that was included in your lease.
The Alexander City Housing Authority will evict any resident who engages in illegal drug use or drug related criminal activity. Residents can also be evicted for alcohol abuse if it adversely affects their neighbors. Please see our Zero Tolerance Policy; that was included in your lease.
